Secure results for patients
Lab results portal
Results on the patient’s phone, not in a pile at reception
“Your results are ready” should be a message, not a trip.
Patients come back just to collect a printout, or call reception repeatedly. Results get photographed and sent over personal WhatsApp, which is neither secure nor recorded.
- Results released by the lab once verified, with a secure link sent by SMS.
- Patient verifies with a code before viewing.
- Doctor comments attached to the result.
- A record of who viewed what and when.
Is WhatsApp used?
Only to send a link if the patient chooses it. The result itself stays on the secure portal.
Can referring doctors see results?
Yes, with the patient’s consent.
| Full haemogram | Verified ✓ |
| Link sent | 09:42 |
| Viewed by patient | 10:05 |
Sample data.