Services / 24/7 AI front desk

24/7 AI front desk,done for you.

An assistant that answers your most common customer questions on WhatsApp and website chat, with phone answering as an option. Built after you order, delivered in days, and you own the system.

Book a 15-minute demo call

In short: Ananke Digital sets up a 24/7 AI front desk: an assistant trained on your approved FAQs that answers customers on WhatsApp and website chat day and night, hands anything unclear or sensitive to a person, and can add phone answering later. It suits clinics, hotels and restaurants, schools and service firms. Setup starts from KSh 150,000 in Kenya or US$2,500 internationally (a single WhatsApp AI chatbot is KSh 52,000), it is delivered in days after the written scope, and a 15-minute demo runs it on your real questions.

At a glance

What it is	An AI assistant trained on your approved FAQs and business information that answers on WhatsApp and website chat around the clock, with human hand-off
Who it is for	Clinics and practices, hotels, lodges and restaurants, salons, schools and service firms that get the same questions all day
Price	Setup from KSh 150,000 (Kenya) or from US$2,500 (international); phone-inclusive builds up to KSh 400,000 or US$10,000; monthly care quoted per client; Meta and AI usage fees separate
Simpler option	A single WhatsApp AI chatbot is KSh 52,000 (US$399) on AI setup services in Kenya
Delivery time	Usually days after the written scope; WhatsApp goes live once Meta approves your number
You own	Prompts, the FAQ pack and documentation
Where	Based in Nairobi, Kenya. We work with clients in Nairobi, Mombasa, Kisumu, Nakuru, Eldoret and the rest of Kenya, across East Africa (Uganda, Tanzania, Rwanda and beyond) and remotely worldwide, with prices in KSh or US$.
How to order	Send a few lines through the form on this page, WhatsApp +254 790 939 404 or email hello@anankedigital.co.ke. We reply within one working day, send a written scope and fixed price, and start once you approve it. Pay by M-Pesa or bank transfer in KSh, or bank transfer in US$.

Facts checked 9 November 2026. Prices are starting prices excluding VAT; KSh 129.91 = US$1 (CBK, 6 November 2026); USD equivalents are illustrative unless a separate international price is stated.

Answer the same questions once

Clinics, hospitality and service firms get the same dozen questions all day: hours, prices, location, availability, how to book. A 24/7 AI front desk answers those on WhatsApp and your website chat, and hands anything unclear to a person. Phone answering can be added when you want it.

No coming-soon page. You order, we train it on your real FAQs, and hand it over working.

Who this is for

Clinics and practices — hours, services, booking basics and directions, with hand-off for medical questions.
Hospitality — rooms, rates, check-in rules and amenity questions overnight.
Service firms — quotes, coverage areas, turnaround times and appointment booking.

What you get

WhatsApp and website chat. Answers from your approved FAQ and business info.
Human hand-off. Anything unclear, sensitive or out of scope goes to staff with the chat history.
Optional phone answering. Voice can be added after the chat channels are stable.
Live demo. On a 15-minute call we run it against your real common questions.
You own the system. Prompts, FAQ pack and documentation are yours after handover.
Written data agreement. Customer chats are handled under a short written data agreement; we only keep what the job needs.

Pricing

Setup

From KSh 150,000 · from US$2,500

FAQ pack and tone of voice agreed in writing
WhatsApp and/or website chat connected
Hand-off rules and escalation contacts
Handover pack and staff walkthrough
Larger or phone-inclusive builds up to KSh 400,000 or US$10,000

Monthly care

Quoted per client

Monitoring accuracy and missed questions
FAQ and prompt updates
Priority fixes when channels change

Starting fees exclude VAT if applicable. WhatsApp Business API, phone, SMS and AI usage costs are separate unless expressly included. Every project gets a written scope and fixed quote. We build only after you order.

How it works

15-minute demo call. Bring your top questions. We show how the front desk would answer them.
Written scope. Channels, FAQ set, hand-off rules, timeline and fixed price.
Build. Train on your content, connect WhatsApp and/or site chat, test hand-offs.
Handover. You get the working system, docs and a short walkthrough. Optional phone and monthly care thereafter.

Related: AI automation, old-lead reactivation, and the lighter WhatsApp AI receptionist quick build.

FAQ

Will it invent answers?

It answers from your approved FAQ and business info. Anything outside that scope is handed to a person.

Do you need WhatsApp Business API access?

For WhatsApp, yes. Meta must approve your number; we finish our part and the service goes live once that approval lands.

Is chat data safe?

Customer chats are handled under a written data agreement. We only keep what the job needs, and you can revoke access at handover.

Do you work outside Kenya?

Yes. Builds are remote, with prices in KSh for Kenya and US dollars internationally.

Do it yourself, hire someone, or use Ananke?

	Do it yourself	Hire a freelancer or buy software	Ananke Digital (done for you)
Upfront cost	Lowest: tool subscriptions only	A monthly per-user or per-document fee, or a one-off freelance fee	Fixed setup fee from KSh 150,000 in Kenya or US$2,500 internationally, agreed in writing
Your time	High: you learn the tools, write prompts and handle every edge case	Medium: you configure the software yourself; freelancer quality varies	Low: a 15-minute demo, a few samples and signing off the written scope
Fit to your work	Whatever you manage to build	Generic fields and flows; custom work may cost extra	Built on your own files, lists or FAQs, branded with your logo
When something breaks	You fix it	Vendor support queue, or the freelancer if still available	Optional monthly care with priority fixes
Ownership	Yours	You rent the software; exports depend on the vendor	You own the system, prompts, mappings and documentation after handover
Best choice when	Volumes are low and you enjoy tinkering	Your process is standard and someone in-house runs the tool	The work recurs every week and nobody in-house has time to build it

Book a 15-minute AI front desk demo

Tell us your top customer questions. We will reply within one working day with a time.

WhatsApp: +254 790 939 404
Email: hello@anankedigital.co.ke